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Free Express Shipping*!

We offer free express (delivery in 3 business days or less) refrigerated shipping on all orders totaling $149 or more (after any discounts are applied) to most postal codes in Australia. Orders ship out Monday to Thursday only because all probiotics are shipped refrigerated. If you have any questions, just contact us at service@listentoyourgut.com.

*Most postal codes. Orders only arrive on the business days. Please contact us if you have a question about your address in particular.

Returns Policy

Probiotics are not eligible for return due to the cold shipping requirement. If you would like to return items other than probiotics then they must be sealed, unopened, and not damaged in any way. Please contact us at service@listentoyourgut.com if you would like to arrange for a return.


  • Orders can be shipped to most non PO box addresses in Australia with the exception of WA/NT and limited service to TAS and SA. Shipping to WA/NT is coming SOON!
  • Orders placed before 10am AEST (GMT+10) will typically ship on the same day they are placed.
  • Orders placed any time on Friday or after 10am AEST on Thursday will ship on Monday (unless Monday is a holiday) because couriers do not guarantee weekend delivery and we want to ensure that your order arrives cold. If you are 2-3 days from Sydney, your shipping option during the checkout process will indicate this and it will affect your ship date accordingly.

If you have any questions about any of the information above please email us at service@listentoyourgut.com and we would be happy to assist you!

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